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Explorer
Jan 20, 2023 6:21 PM UTC
Question

Added second license but immediately need to remove it

Hello. We added a license then my co-worker said they don't need the license anymore. Is there a way to downgrade but also get a refund for the second license?

Thank you.

1 reply

Community Manager
Jan 20, 2023 6:45 PM UTC

Hey @ompuwgr, no worries! As we don't handle refunds or any billing related inquiries on the community, suggest looking into the KB on Canceling your subscription

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