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Newcomer
cA9
Newcomer
Jul 11, 2023 9:08 PM UTC
Question

Account recovery

I replaced my Pc which I used for zoom meetings. I m on One Pro annual plan, paid up to Jan 8 2024. I am unable to recover  or connect to this plan. How do I get back to this plan?

Thanks.

Carlton Ramsubhag.

1 reply

Ray_Harwood
Partner
Ray_Harwood
Partner
Jul 12, 2023 1:37 AM UTC

Welcome to the Zoom Community, @cA9.

 

If it is not installed Zoom on your new computer, install it: https://zoom.us/download 

 

Once that is installed (or if it's already installed), log in to the desktop app with your Zoom user email address and password:

 

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