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Newcomer
Sep 5, 2023 8:21 PM UTC
Question

"Account Information" on my invoice is wrong

The "account information" listed is wrong.

For some reason programs sometimes pick this up from old saved information.

It now reads "Trinity Episcopal Church Sonoma"

It should read "Deacon Phina Borgeson"

 

I have no idea how to change this.

 

2 replies

S_K
Employee
Employee
Sep 13, 2023 6:47 PM UTC

Hi @phinaborgeson 

 

You can update the name on your account profile. See Managing the Account Profile . Note that this will only be seen on future invoices. Zoom is unable to change information on invoices that have already been generated.

 

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Explorer
Jun 4, 2024 4:38 AM UTC
I have the same problem, because ZOOM doesn't teach us how to change account information before paying. Actually when I paid and received the invoice, Oopus,  the account information was wrong. Oh no, Who can help me!
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