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Newcomer
Oct 26, 2021 9:31 AM UTC
Question

Accidentally cancelled my zoom subscription

Hi, 

 

I accidentally click on a link which cancel my zoom subscription, can I re-subscribe in order to retrieve back all my recording and report using back same email address.

 

Please advise urgently

Jojo

1 reply

Bort
Employee
Employee
Oct 26, 2021 2:47 PM UTC

Your recordings and reports will not be deleted. Just resubscribe and you will have access to that again. Try looking at the Billing page in your account, as that may provide an option to resubscribe. 

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