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Newcomer
Jan 1, 2024 2:17 AM UTC
Question

2 zoom accounts, with different emails and packages.

Have an old email account but it now has the Pro package.  My new email address has the Zoom free package. Is there a way to transfer the Pro to my new email, or must I delete both accounts and start over? Any suggestions please?

1 reply

Ray_Harwood
Partner
Partner
Jan 1, 2024 5:56 PM UTC

Welcome to the Zoom Community, @PAS2.

 

Let’s see if a Zoom staff member can help you out directly. As a Champion Customer, I don’t have access to your account.  There’s a way I could describe for you to get this done, but it’s a little involved and convoluted!! If you don’t get an answer in a couple of days, reach out with another reply here and I’ll respond. 

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