Virtual vs. In-Person Zoomtopia | Community
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Newcomer
October 31, 2022

Virtual vs. In-Person Zoomtopia

  • October 31, 2022
  • 1 reply
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"Zoomtopia 2022 Details & FAQs" If we pay for the in-person attendance but are unable due to scheduling change make it, can we go back to virtual attendance and get a refund?

    1 reply

    Community Manager
    November 1, 2022

    Hi @mr2022, according to the FAQs, "If you are sick and cannot attend Zoomtopia, we will miss you onsite! Please submit a cancellation request using the link in your confirmation email and we will provide a full refund for the price of your ticket within 7 – 10  business days. Please note that you are responsible for canceling your hotel reservation and all hotel charges for your stay. Refer to hotel cancellation policies and dates assigned directly by the properties to avoid charges. Zoom is not responsible for any refunds or cancellation charges from the hotels.", with that being said suggest checking your confirmation email. 

     

    Secondly, Zoomtopia virtual experience is complementary and open to all attendees.