Whiteboard

Hi everyone,Over the past week, I've been experiencing an issue when trying to copy and paste images from one Zoom Whiteboard to another. This feature had worked flawlessly for several months, but now it suddenly stopped working.Specifically, I'm copying images from a whiteboard where I prepare teaching materials and trying to paste them into the whiteboard I use during class. When I paste, the images briefly appear and then disappear again. It looks like the whiteboard reloads itself right after the paste action.I've tested this in Firefox, Chrome, and the Zoom Workplace App on Ubuntu — the issue happens in all of them.Any ideas what might be causing this or how I can fix it?Thanks in advance!Cheers,Hannes  

Anyone else use two screens and can't get their whitboard to start on the second screen? I have the dual screens setting toggled on. I use the Classic Whiteboard. My computer knows which screen is screen 1 and which is screen 2 - but Zoom apparently doesn't. Since I am an adult education teacher, I want the documents I'm sharing on my second screen, not on my main screen. I don't want to accidentally share confidential information on my main screen. But every time I pull up the whiteboard, I have to move it over. Is there any real fix to this?

Hi everyone,Over the past week, I've been experiencing an issue when trying to copy and paste images from one Zoom Whiteboard to another. This feature had worked flawlessly for several months, but now it suddenly stopped working.Specifically, I'm copying images from a whiteboard where I prepare teaching materials and trying to paste them into the whiteboard I use during class. When I paste, the images briefly appear and then disappear again. It looks like the whiteboard reloads itself right after the paste action.I've tested this in Firefox, Chrome, and the Zoom Workplace App on Ubuntu — the issue happens in all of them.Any ideas what might be causing this or how I can fix it?Thanks in advance!Cheers,Hannes

Does anyone know if it is possible to share audio while using the Zoom whiteboard template feature? Usually I just share audio when I want background music, but when using the whiteboard there isn't a way to utilize the share screen/audio without closing the whiteboard. I've noticed that while collaborating (i.e., everyone brainstorm your ideas during the next 5 minutes) I utilize the timer feature which is great, but the quiet is obvious and distracting in its own way.Thanks!

I'm on Zoom Version 6.3.11 (50104) on MacBook Air MacOS 15.3.2 (24D81) I have been teaching online since lockdown and I use Classic whiteboard for notes.  I often switch to share a webpage or a pdf then come back to the whiteboard and continue the notes.  This works fine.  I share the notes with the student after the lesson. Today, following the update, every time I switch back to Classic whiteboard all the notes are gone and I've got a blank whiteboard.  This is exceedingly disruptive as we normally carry on with the same calculations through the lesson and now all the work we've done is gone every time we come back after looking at a different screen, for example, the pdf of the problem we're working on. I explain to the students that every once in a while Zoom releases an update that ruins everything, and it's happened again. Please can someone direct me to the setting that makes the Classic whiteboard remain intact if you stop sharing it

Hello, I start meetings from within whiteboards, which is a great zoom feature.Immediately after the meeting starts, a red color message shows up at the top-middle of the window, telling me how many people are following me, for example:   16 people are following you [stop]  This seems the only dialog in Zoom that has a [stop] button, and I'm worried what happens when I click it. What does stop do? Will it stop these people from following me? Or will the people be disconnected from my whiteboard? Or does it simply make the message go away? I tried to search for help with the keywords "people are following you", but did not get any useful results. I'm looking forward to an explanation from this forum. Thank you.-R.L.

Hi, after long search and trying out almost every whiteboard platform i picked zoom whiteboard as clear choice. Its wery tought out blend of funcionality and ease of use. There is only one thing, that is missing. Magnification is only 1000%. Its still more then "Miro" but way way less then explaineverything whiteboard. Implementing deeper magnification would be really great and mutch needed. Does anyone know if it might get implemented?

If I create a new whiteboard during a meeting, we can both use it without a problem for that meeting. The next day the whiteboard still shows normal status with no View-Only tag.A week later, when we meet again, the whiteboard has a View-Only tag added to it automatically without me even logging into zoom or doing anything in between that time. This happens every week when I meet with my teacher. It can not be removed, you can not choose Collaborating when opening the board because it thinks I am not the owner of my own board. You can not touch (iPad) or click (PC) on the View-Only displayed at the top to change it in any way. You must copy the board and create a new one, which will again become View-Only automatically after a week's time before the next meeting. How in the world do you remove this tag or prevent it from ever being applied to your board in the first place and how do you allow yourself to choose Collaborating. Also how do you mute the volume on

When the teacher open Whiteboard during video meeting, I cannot see anything. When I opened the " Whiteboard" function in zoom, it just shows:   Unable to load this whiteboard. Error code: 3. What's happening?

I need to paste screenshot in Zoom Whiteboard using apple pencil, but unable to perform right-click operation from mouse.Anybody who might have resolved this issue

Is there a physical pen that I can use to draw in zoom whiteboards, instead of using the trackpad or the mouse?

I notice that no matter how I ask the question, the internet keeps responding by telling me about "Theme" and "Dark mode"!! My question is specific: Can you make the Whiteboard be a Blackboard like you can in Openboard? Yes or No. And if yes where is the instruction. If it cannot be done, then Zoom needs to say so, so that those of us who want that feature can get it elsewhere. Repeat, I am not interested in Dark mode, Dark Theme, etc. I am only interested in turning the Whiteboard into a Blackboard. I thank the Zoom community iin advance for their response.

The help says to press the select tool and then the grab (hand) tool.  I don’t see the grab tool when I press the select bar or on the select bar. Can you help?

I have set up a number of whiteboards (have purchased the whiteboard add on license) and want to share the whiteboards in separate break out rooms. I want the groups to edit the whiteboards in the breakout rooms and bring them back to the main group.I have not been able to find out how I can share the whiteboards with the breakout groups, I am unable to share the link in the chat as the main chat is wiped when they go into break outs. If I send it as a broadcast message they can't click on the link. Even if I make it one whiteboard to share across all groups I can't not share it to the breakout rooms like you can with a shared screen. I have reviewed all similar questions in the community and have found no solution, I have done the training with no solution to this problem shown. Please advise.

We collaborate using a Zoom whiteboard, that has lots of small objects that we use to drag and drop into lists.  It never consistently snaps to grid correctly, resulting in a messy looking board.  Sometimes it will, but other times no matter how little you try to move them they never align.   Anyone know a way to either turn off the snap-to-grid, or to get the objects to align correctly?

I created a whiteboard a few months ago that I have been using weekly in my meeting. Until today, participants have been able to see what I am typing in realtime and see when my cursor highlights words or sentences. Today however, they could only see the new information after I stopped typing and the whiteboard finished saving. I have checked that everyone has collaborator status, and the only thing that I have done differently was that I had shared the whiteboard with them and set them as editors. I tried changing their collaborator status, unsharing the whiteboard, closing the whiteboard and re-opening it. Nothing works.

I'm using a recent version of Zoom (Zoom Workspace). In my meetings I use whiteboards with animated GIF images and embedded YouTube movies, which play fine during the meetings. I also record the meetings to the cloud and then the GIF animations and YouTube videos are frozen images (So I do play them in the meetings, but they don't play in the recordings!) I suppose this a bug in Zoom recording/whiteboards, or is something wrong with my settings? Thank you!-R.L.

Hello, I always record my meetings and I often use whiteboards. I like the 'Laser' in the whiteboard to temporarily hightlight some part of the whiteboard while talking and referring to the highlighted area in my speech. However, when I later check the recordings, the laser is not at all visible in the video recording. I guess this is a bug, isn't it? Regards,-Rob.

When trying to create a new whiteboard I always get the message that I have reached the limit of editable whiteboards.A check for existing whiteboards shows that there are no whiteboards in my account.The message even shows the name of a whiteboard dated in 2023, which I can’t find. All existing whiteboards should be deleted so that I can start from scratch with 3 new editable whiteboards.I need the functionality and should be able to use it with my basic account.

I went to open my WhiteBoard that I have been using for the last 6 month to organize research and now all of the sudden it won't open. I received the error message: "There is an error loading recent version of the page. Use version history to recover previous version of the page." But I have looked everywhere and I can't find a version history link or button that will do this. I have also submitted a help ticket and I have gotten zero response. Can someone please help me recover 6 months of my work??

I teach kids who need to be able to scroll without writing on the Whiteboard. I also need to be able to turn on and off their ability to write on the whiteboard. After using this feature in my online classroom for a while, it now appears to be missing. As I recall, in the past I’ve been able to simply turn off the ability for a child to write on the whiteboard: easily found and easily done. Help files direct me to the three dots (More) dropdown menu, where “disable annotation” should be one of the options. However, my “More” dropdown does not include “disable annotation.” I’ve searched every menu and control I can find without success. This feature is absolutely necessary for my daily work. 

Hello, Today I used the whiteboard feature to present a concept. When I closed it, a link was automatically sent to the chat saying "I want to share this with you". How do I disable that? I just want to use it for presenting; no editing or sharing. Thanks!

Здравствуйте! При работе использую доски, встроенные в Zoom. При истечении некоторого времени она становится доступна только для просмотра. Это происходит из-за того, что я редко в нее захожу? Или как бы часто я в нее не заходил, без подписки она всегда будет переходить в этот режим? Заранее спасибо)

Why is it I have log in again to use  a whiteboard? I'm already logged in to be in a scheduled meeting. Why isn't that sufficient?

Hello Zoom Community,We’re experiencing an issue with a Whiteboard that was previously owned by our company. After removing and reassigning one of our users, no one on our team—including me as the account admin—can access this Whiteboard.We still have the last shareable link, but it’s now inaccessible to everyone in the workspace. If anyone @All  has insights or knows the steps to restore access, we’d greatly appreciate your help! Additional Details for TroubleshootingThe Whiteboard was originally created by a user who has since been removed from our Zoom account.After reassigning that user’s license to someone else, the Whiteboard no longer appears under “My Whiteboards” for any member of our team (including the admin).We tried accessing it via the last shareable link we have, but we receive an error or a “no permission” message.We’ve already checked Whiteboard settings, user permissions, and admin privileges, but haven’t found a solution.Thank you in advance.