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Newcomer
Feb 6, 2024 5:54 AM UTC
Question

Zoom is not recording webinars with image

Whenever I try record my webinar I can't get video and sound in the same time. I couldn't find any setting in my profile about this topic.

    1 reply

    Ray_Harwood
    Partner
    Partner
    Feb 18, 2024 5:14 PM UTC

    Welcome to the Zoom Community, @1284Do.

     

    I can’t tell from your post whether you’re talking about Cloud vs Local Recording, and it would help to have a screen shot of your recording settings.

     

    How far apart are we talking about? Is it consistent throughout the entire recording? It’s not uncommon for a Zoom Audio to be delayed for relatively brief periods of time due to network issues. 

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