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DenisJ
Explorer
Dec 10, 2021 5:02 PM UTC
Question

Wrong image size on banner

Hi guys, 

 

i have one problem. When i add zoom webinar and go to tab branding i upload image. Image is in big normal size, but when i copy link from registration, image is small. It is like zoom crop picture and look's small. Can you help me please!

    6 replies

    Newcomer
    nikolaiFF
    Newcomer
    Dec 16, 2021 6:36 PM UTC

    I am having the same issue. Using the recommended 640x200px size  and also larger ones and it keep cropping the picture so the text inside the picture becomes blurry

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    Explorer
    DenisJAuthor
    Explorer
    Dec 23, 2021 9:57 AM UTC

    I hope that we goona get info about that. 

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      Newcomer
      Sairio13
      Newcomer
      Mar 7, 2022 9:39 AM UTC

      Have you found a solution?

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      Newcomer
      DenisJ1
      Newcomer
      Mar 29, 2022 8:30 AM UTC

      No, I didn't find a solution. The problem is still the same where the zoom itself crops the image.

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      Newcomer
      kirkzw
      Newcomer
      Sep 25, 2023 12:21 PM UTC

      Can Zoom please look at this I'm experiencing the same issue. 

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      Librarycat
      Partner
      Librarycat
      Partner
      Sep 28, 2023 11:31 PM UTC

      Try changing the size to: 1280 x 400.

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