Why are my team webinars not showing up on my account?

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We have two licensed webinar users on our account. But if either of us creates a webinar, the other user can't see or edit it on their account. How can I see the webinars created by my teammates?

Ray_Harwood

Partner

Welcome to the Zoom Community, @evan-barry.

Perhaps there’s a misunderstanding here. There’s no such thing as a “Team Webinar.” Webinars belong to the person who has a Webinar license and creates a Webinar.

They’re only visible to other members in your account if they also have a Webinar license (which you do have) and have exchanged Scheduling Privileges with each other. See this Zoom Support article for details on setting up and using Scheduling Privilige:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061749

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LK_EXN

Partner

Maybe as kind of a workaround - when scheduling a webinar you could add that other person as a co-host?

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Ray_Harwood

Partner

Hi, @LK_EXN.

You can’t add co-hosts until the Webinar starts. You can add Alt-Hosts (who become co-hosts once the webinar starts), but an Alt-Host must be in the same account as the Webinar owner, and would have to be added each time a Webinar is scheduled. Scheduling Privilege is the best way to share ownership of Webinars between two members of the same organizational account.

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LK_EXN

Partner

Yes, I meant alternative host. Thanks for pointing out my mistake there Ray 🙂

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