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Explorer
May 17, 2023 8:22 PM UTC
Question

Where are Survey settings in Webinar

In the documentation, it says that here are settings in the Survey tab which allow you to check whether you want a pop-up survey or a link in the follow up email. (see below) There is no "Survey Options" setting in my webinar Survey tab. What am I missing? 

 

  1. Scroll down to the bottom of the page and click the Survey tab.
  2. Next to Survey Options, click Edit, and select any of the following check boxes:
    • Show in the browser when the webinar ends: Display the survey in a browser when the webinar ends.
    • Show the link on the follow-up email
  3. Click Save to make the change.

Thanks,
Mary

    4 replies

    Employee
    May 17, 2023 10:21 PM UTC

    You have to create the Webinar then go in and edit to get the Survey options below

     

     

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    MEGaughanAuthor
    Explorer
    May 18, 2023 1:19 PM UTC

    Thanks for the reply. My webinar is scheduled and all set up. Could it be something else? 

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    Employee
    May 18, 2023 3:09 PM UTC

    Check with your Zoom Admin to confirm that Survey is enabled for Webinar.  

    Account Management > Account Settings

     

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    MEGaughanAuthor
    Explorer
    May 18, 2023 7:24 PM UTC

    Thanks, Lennie. I was finally able to get the settings to appear. I had to create a survey question and turn on the "follow up email" option. I think it's because if you're not sending follow up email, then it just does the pop-up. But that's just a guess. 


    Mary

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