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Explorer
May 24, 2024 8:31 PM UTC
Solved

When can an alternate host start a session in a Zoom event?

Hi there! I have alternate hosts set up for my multi-session Zoom event. We are doing some testing at the moment ahead of our event on 18 June. An alternate host should be able to start the backstage of an event, however that option is not showing for our alternate hosts. It is important that multiple people have the ability to start a session. How do I ensure that is possible? Is there a certain time frame when they can start it? Thanks for your help!

    Ray_Harwood
    Partner
    May 27, 2024 3:32 AM UTC

    Hi, @cmaddox12.

     

    In Zoom Events, sessions are always started from the Lobby. Alt Hosts, like Hosts and Speakers, should enyer the lobby and find the Session which should have a start button for Hosts, Alt Hosts, and any Speaker enabled as Alt Host. (Note: I don’t recommend enabling Speakers as Alt Hosts unless they are experienced Webinar Facilitators.)

    3 replies

    MGSR
    Community Manager
    Community Manager
    May 24, 2024 8:49 PM UTC

    Hi @cmaddox12 

    Welcome to Zoom Community! We're glad to see you here.

    You may use may check this article on how to designate an alternative host for your event.

    Should you need further assistance, please let us know.
    Have a great day!

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    Ray_Harwood
    Partner
    Partner
    May 27, 2024 3:32 AM UTC

    Hi, @cmaddox12.

     

    In Zoom Events, sessions are always started from the Lobby. Alt Hosts, like Hosts and Speakers, should enyer the lobby and find the Session which should have a start button for Hosts, Alt Hosts, and any Speaker enabled as Alt Host. (Note: I don’t recommend enabling Speakers as Alt Hosts unless they are experienced Webinar Facilitators.)

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    cmaddox12Author
    Explorer
    May 31, 2024 4:18 PM UTC

    Great, thanks! We'll direct them to enter through the lobby then.

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