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Explorer
Jun 7, 2023 8:00 AM UTC
Question

Webinar wallpaper: There is a black frame around my custom wallpaper

Hello, I found that there is a black frame around my custom wallpaper and it looks ugly. 

 

During the test, I used Zoom for Windows on a laptop PC with 1920x1080 resolution.
The meeting window is full screen, however, my custom wallpaper is not actually full screen.

As you can see from the attached picture, there is a black frame around.

In the picture of Zoom Webinar's introduction page, the wallpaper is pretty much full screen and ideal for me.
 
Please help me to solve the problem, thank you!

    5 replies

    Employee
    Jun 7, 2023 10:15 PM UTC

    Removing the tool bar below the video  is user preference setting, the top bar is part of the OS control menu.  If you prefer a cleaner look, turn off "Always Show Meeting Controls"

     

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    Librarycat
    Partner
    Partner
    Jun 8, 2023 12:47 AM UTC

    How does this answer the question? I am confused. This has never been an issue before. Now we have to assume people know how to turn off meeting controls in order to see a full screen of wallpaper?

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    Librarycat
    Partner
    Partner
    Jun 8, 2023 1:10 AM UTC

    I am having the same issue. See my post re: this issue and the profile pic.

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    futian3Author
    Explorer
    Jun 14, 2023 10:40 AM UTC

    Hi Librarycat,

    I checked your post, we do have the same issue.

    Glad to know that the wallpaper used to fill the entire screen, I wish Zoom can fix the problem ASAP.

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