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Explorer
Dec 30, 2021 11:36 AM UTC
Question

Webinar registration report shows only 100 attendees in exported csv

We have opened registration for a webinar that will take place in 2 weeks from now.  The webinar information shows: Total Registrants: 139 and these are all visible under Manage Attendees.

But when exporting csv under Reports / Webinar / Registration Report, only 100 attendees are in the csv file.

This looks like a bug to me. Is there a way to export all attendees in the csv file?

 

    4 replies

    JanPAuthor
    Explorer
    Dec 31, 2021 3:19 PM UTC

    The number of registrants is now 145 and 106 of these are now shown in the csv file...

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    JanPAuthor
    Explorer
    Jan 4, 2022 7:47 PM UTC

    Now 182 registrations and 143 in the csv file. Still 39 registrations are missing.

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    Newcomer
    Jan 7, 2022 9:09 AM UTC

    I have a similar experience: 63 registrants but only 51 in the csv report. My main worry is that the missing registrants might not receive webinar related e-mails if such mails are derived from the csv list.

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    JanPAuthor
    Explorer
    Jan 7, 2022 9:28 PM UTC