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brownt
Newcomer
May 19, 2023 2:45 PM UTC
Question

Webinar-Recording

Hosted a webinar and needed the recording. I noticed the recording split up in two  as recording 1 and recording 2. Why is that? Usually, I would get one recording making it easier to deal with. Now I have to figure out how to join two recordings together.

    1 reply

    Ray_Harwood
    Partner
    Ray_Harwood
    Partner
    May 22, 2023 3:32 AM UTC

    Welcome to the Zoom Community, @brownt 

     

    This normally happens if you stop and restart the Cloud recording. It happens a lot when people set the meeting to auto-record, but then stop the recording when they get in really early, and restart it later. Usually in this case, review the first recording to be sure it’s not needed, and delete just that recording in the Zoom Web Portal. 

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