Skip to main content
Newcomer
AlicePersson
Newcomer
Sep 17, 2021 8:36 AM UTC
Question

Webinar HD - Zoom support unavailable?

Hey Zoom Community!

I am desperately trying to achieve higher quality on my webinars. But it says in the "Group HD information" that the support is temporarily unavailable. Is this really the case? Is there any chance I will be able to host my webinars in HD?

Thanks,

Alice

    2 replies

    DeniseLahat
    Partner
    DeniseLahat
    Partner
    Sep 17, 2021 2:21 PM UTC

    You need to be Admin and have a PRO license to have GroupHD enabled.  Just ask Zoom support to enable it for you.   Make sure you are in Speaker view and FULL SCREEN mode.  Also request Zoom enable HD for Attendees in the WEBINAR.

     

     

    Translate
      Newcomer
      Cassandra
      Newcomer
      Jan 17, 2022 12:55 PM UTC

      Where can I find the emailadress to the support so that I can as for full HD? 

      Translate
      Terms & ConditionsAccessibility statement
      Copyright © Zoom Communications, Inc. All rights reserved.