Webinar automatically ended?

3 replies
2 views
Translate All

Our webinar automatically ended without anyone clicking "end webinar." It ended right at the scheduled time. However, we've had past webinars go past the schedule time and it didn't automatically end. Has this happened to anyone else? Is there away to fix it?

MGSRAnswer

Community Manager

Hello @hjahr

Welcome to the Zoom Community! We're happy to see you here.

When scheduling a webinar, the duration is only for scheduling purposes and should not end your webinar automatically.
In this case, we would highly suggest monitoring this on your next webinar just to make sure it is not a one-time thing.
You may also read more in this article.

MGSRAnswer

Community Manager

Hello @hjahr

Welcome to the Zoom Community! We're happy to see you here.

When scheduling a webinar, the duration is only for scheduling purposes and should not end your webinar automatically.
In this case, we would highly suggest monitoring this on your next webinar just to make sure it is not a one-time thing.
You may also read more in this article.

Translate

MGSR

Community Manager

Hi @hjahr

Did you see the previous response?
If it has resolved your inquiry, please press the Accept as Solution.

Should you need further assistance, please let us know.

Have a great day!

Translate

MGSR

Community Manager

Hi @hjahr!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.
Should you need further assistance, please let us know.

Have a great day!

Translate

Getting Started

Sign up

Login with SSO

Login to the community

Login with SSO