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Explorer
Aug 27, 2021 5:07 PM UTC
Question

Screen Share - Webinar Controls Displaying as Black Box

I was sharing my screen (PowerPoint and then a video) in fullscreen mode.  The attendee view showed a black box where my controls were located, which blocked part of the shared content.  I don't believe I had this problem before.  Any ideas?

    4 replies

    Newcomer
    Sep 7, 2021 7:27 PM UTC

     

    WOW! I wish we could receive a solution because this occurs when I'm sharing videos, PowerPoints, etc. Very annoying especially during a huge presentation. 

     

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    SEMJMCAuthor
    Explorer
    Sep 15, 2021 7:39 PM UTC

    During my last webinar, I made a point of not sharing my screen in full-screen mode on my computer and did not have this "black box" problem.  Not sure if it's a full-screen display issue??

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    Rupert
    Partner
    Partner
    Sep 27, 2021 6:19 PM UTC

    Hi @SEMJMC 

     

    You may want to look at these options in your Zoom settings:

     

     

     

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