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Newcomer
Sep 16, 2021 1:52 AM UTC
Question

Reopen answered questions

We use the Q & A feature during webinars, where customers can comment on questions, so that we can have an ongoing discussion for a single quesiton. However we've noted that when the question is answered, if the customer replies to it the question remains in Answered, which makes it very easy to miss any additional comments. Is it possible for the question to be reopened when it's answered?

    1 reply

    Dobytn
    Explorer
    Explorer
    Sep 16, 2021 1:13 PM UTC

    From my understanding, questions can only be reopened that were dismissed, not answered.

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