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Explorer
Feb 3, 2022 12:21 PM UTC
Question

Remove host email from webinar registration confirmation email

Is there a way to remove "Please submit any questions to: *host email*" from the webinar confirmation email? 

    6 replies

    nancyc
    Employee
    Employee
    Feb 3, 2022 3:19 PM UTC

    Hi SophieFord,

    You can edit the confirmation email in the Zoom portal.  Please refer to this support article for more information.  Customizing-webinar-email-settings 

    If this helped answer your question, please consider marking as solution accepted in order to help others. 

    Thank you,

     

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    Explorer
    Feb 3, 2022 3:23 PM UTC

    Hi Nancy, 

     

    I can only edit the subject line or add text to the end of the email. I'm unable to edit the preexisting text which says "Please submit any questions to: *host email*" from the webinar confirmation email. 

     

    Any other suggestions?

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    Newcomer
    Feb 17, 2023 9:33 PM UTC

    Were you able to get a work around for that? To remove the host's email. 

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    nancyc
    Employee
    Employee
    Feb 21, 2023 3:55 PM UTC

    Hi Bruce788996

    These fields are editable per this documentation.  I was also able to test.  https://support.zoom.us/hc/en-us/articles/203686335-Customizing-webinar-email-settings#h_a007cbba-4bc7-436e-b61f-8e8a685ebf77

    The issue may be that the logged in User does not have the rights to change the text.  Best to be logged in as Admin. 

    Thank you,

    Nancy

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    Newcomer
    May 8, 2023 9:43 AM UTC

    Is there a way to completely remove this line, ie "Please submit any questions to: *host email*"? I do not what to just change the host email, but instead have this entire line removed from the confirmation email. Possible?

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    nancyc
    Employee
    Employee
    May 8, 2023 3:47 PM UTC

    Hi Adrian_lee:

    Per this article, you can change the text in the body of the message if you have Admin rights:

    https://support.zoom.us/hc/en-us/articles/203686335-Customizing-webinar-email-settings#h_a007cbba-4bc7-436e-b61f-8e8a685ebf77

     

    Thank you,

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