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Newcomer
Jun 27, 2023 8:57 PM UTC
Question

Purchased Zoom Webinars and it charged my card but.. no access to webinars

Whats up with Zoom Webinars?   I upgraded to webinars, and 2 hours later, nothing.

    2 replies

    Newcomer
    Jul 1, 2023 2:27 PM UTC

    I have run into the same issue.

     

     

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    Partner
    Jul 1, 2023 2:38 PM UTC

    I suspect that although you have paid for an webinar, you have not actually assigned the webinar licence. Zoom does not do this part for you. You will need to act as the account admin and assign the  licence to your account.

    https://support.zoom.us/hc/en-us/articles/360028938451-Adding-existing-users-to-a-paid-account 
    Regards

    If my reply helped, don't forget to click the accept as solution button!

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