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Newcomer
Oct 30, 2021 4:20 PM UTC
Question

OnZoom Recordings

I am hosting my first onzoom webinar event in 2 weeks. During the test event, there was no option to record. Will I be able to record the live webinar event? When I navigate to the settings/record I see this message: To record an event, enable "Include access to event's cloud recording with OnZoom ticket registration" when you create an event. But there is no option to enable recordings during event setup. Help?

    7 replies

    ChrisO
    Specialist
    Specialist
    Nov 1, 2021 7:59 PM UTC

    When creating an Event, under the "Advanced" options tab you have to enable "Record Host and all participants with video and audio enabled" in order to see the option you are looking for.

     

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    Explorer
    Dec 15, 2022 6:24 PM UTC

    Can you download an OnZoom recording afterwards?

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    Explorer
    Dec 15, 2022 7:06 PM UTC

    Those options do not appear in my event Advanced settings - not for OnZoom events

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    Explorer
    Mar 14, 2023 3:21 PM UTC

    I'm having the same issue as @SebastianM.  @ChrisO, @michellemarie did anyone ever figure this out? 

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    Explorer
    Jan 20, 2024 8:46 PM UTC

    Hi! I also can not see the recording settings under advanced settings.

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