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Newcomer
Apr 27, 2022 9:09 PM UTC
Question

No Template dropdown menu

I am an Administrator on a Business Account and I am not able to create or save a Template.  The dropdown menu does not appear below the Description field.  Do I have to turn this on in the Settings?  I cannot find it. 

 

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    6 replies

    Ray_Harwood
    Partner
    Partner
    Apr 28, 2022 3:39 AM UTC

    Hi, @GregPacheco –

     

    There are several kinds of templates. What type of templates are you trying to create?  One of these articles might be helpful:

    If it’s something else and you can’t find an article in the Zoom Support area, let me know the specifics and I’ll try to assist. 

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    Newcomer
    Feb 20, 2024 1:09 AM UTC

    I do not have a 'save as template' option at the bottom of the page when creating meetings. I have a business account and the article on "Meeting Templates" was not helpful. Please advise. 

     

    Sincerely, 

    Michelle20

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    Ray_Harwood
    Partner
    Partner
    Feb 20, 2024 1:18 AM UTC

    Welcome to the Zoom Community, @Michelle20.

     

    Are you using a Generated Meeting ID, or the PMI?

     
    A Generated ID is a requirement for templates. 

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