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Explorer
Oct 19, 2021 5:19 PM UTC
Question

No option to add registrants to webinar

There is no option to add registrants via csv. see screenshot

 

 

    2 replies

    Rupert
    Partner
    Partner
    Oct 19, 2021 5:56 PM UTC

    Hi @MWII 

     

    Interesting. I have been able to reproduce this behavior by enabling recurrence.

     

    So a single-instance Webinar, I get the Import CSV option. Turn recurrence on and I lose that option.

     

    Do you have recurrence on your Webinar?

     

    Not sure why this is the case.

     

     

     

     

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    MWIIAuthor
    Explorer
    Oct 19, 2021 6:24 PM UTC

    I was able to make it a single occurrence and get the import option like you suggested. I don't like how this is set up as I need to import registrations and have multiple occurrences. 

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