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Newcomer
Sep 1, 2021 5:44 PM UTC
Question

Interpreter mode

Has anyone had trouble hearing the designated interpreter during a webinar?

 

    2 replies

    Community Manager
    Sep 1, 2021 7:51 PM UTC

    Hey @CarrieLee, if you're having trouble hearing the designated interpreter, you have the option to hear the interpreted language only, by click Mute Original Audio.

     

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    Newcomer
    Sep 2, 2021 8:47 AM UTC

    Here are my experiences.

    1. I have noticed that many interpreters are quieter than usual speakers.
    2. I would agree with RN that turning off the original audio helps. 
    3. Ensure that only one interpreter is active and there is not a second "on the line" with their microphone open

     

     

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