Webinars

We recently purchased and enabled the translated captions license add-on. While the in-webinar captioning works wonderfully in our testing, we were also hoping to be able to download the VTT files in several languages along with the other cloud recording files. Is this possible? Is there any way to capture the time-stamped translations?

I'm trying and failing to set up breakout rooms for an upcoming webinar via zoom events. It would appear that if a participant joins via the zoom app then they can access the breakout rooms without any issues, but if they access via a web browser they can't.Any ideas would be greatly received 

ウェビナーの事前登録に質問の項目を追加しているのですが、その質問の項目に入力された内容を確認メールに記載する方法はありますでしょうか。メール変数にはそれっぽいものは無さそうなのですが、できるのであればその方法を教えてほしいです。

We're using zoom events to run a webinar and no matter what I have selected I can't access separate audio tracks.As far as I can tell everything is correctly set up in the web interface and it's also set up to record seperate audio files in the desktop app but no matter what we do it's still only producing one combined audio track.Any help would be great

ウェビナーの事前登録に質問の項目を設けているのですが、自分が何を質問したのか忘れても大丈夫なように、確認メールに事前登録時に入力された内容を記載したいのですが、可能でしょうか。メール変数にはそれっぽいものは無いようなのですが･･･

I hosted a 15-20 min webinar today for about 8-9 people and I noticed that a couple of them left and came back a few times while we were speaking. Afterwards, 3 people emailed to say they kept being kicked out - no error or message, just kicked out and then they would have to rejoin. I don't know why that would be, but I'm left wondering if there were other attendees who tried to join and first and were kicked out and didn't return. I tend not to think so, but I can't be sure until I check the attendance list I guess. But any idea why they were being kicked out at all? 

I keep turning on the confirmation email.But after a period of time (e.g. a few hours) the message comes back. Registration confirmation email is currently turned off. We recommend turning it on or sending your own confirmation email so that attendees can join the session smoothly. Turn On Confirmation Email. Why is this happening and how do I stop it? col

Every time I host a webinar with a panelist I have to set the screen sharing during the practice session.  Is there any way to set this as a default (host and panelists can share) so that it carries over to every webinar I set up?

How can I change the font outlines on the headings from outlines to solid on the registration page?  

Hey! We host webinars which involve multiple speakers who join the session as panellists. For the chat, we set it up so that attendees can chat with hosts and panellists, and panellists can chat with everyone.  We've recently found that occasionally some panellists are unable to directly respond to messages from attendees, with all attendees' names being greyed out. This issue doesn't seem to have any rhyme or reason, with panellists being seemingly randomly affected by it - they can join the webinar one week and be fine, then find they have the issue the next.  Does anyone have any suggestions as to what might be causing this? 

Is it possible to preload handouts and presentations prior to starting a webinar?

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Webinar registration confirmation mail going into spam folder of the registraints. kindly provide solution for this.

Hi - I was a co-host of a Webinar and pressed Record when the meeting began. It says my Recordings save to my Cloud, but the recording isn't there. My Cloud is set to delete recordings after 30 days, but this was just yesterday. How can I find my recording? Was it under a different account if I signed in through the browser?

I've attended numerous webinars and zoom meetings over a few years and today a webinar I was attending was spoiled by a little pop-up bubble appearing each time a new chat message was received. I had to click the little x to kill it each time.My usual practice is to employ Alt-H to open the chat, position it at the left side of the screen and then make it disappear using the Esc key. Alt-H brings it back whenever I need it.  But today,  a continuous stream of new messages each triggered a pop-up bubble from the chat control at the bottom of the screen. Is this a new feature?More importantly, how can I stop that? I haven't found anything in the application settings.

Для проведения вебинара я ранее загрузил видео, которое отображалось в зале ожидания для всех участников. Сейчас я пытаюсь заменить это видео, загрузив новое. В настройках показано, что новое видео успешно загружено, но участники по-прежнему видят старое видео в зале ожидания. Я пробовал менять видео как в режиме вебинара, так и в режиме конференции. Помогите решить эту проблему.

Buongiorno è possibile nelle registrazioni far vedere solo le webcam dei partecipanti e lasciare solo quella dell'organizzatore e del coorganizzatore? e nel caso ci sarebbe anche la possibilità di mutare il microfono dei partecipanti? Questo perchè se io volessi divulgare un webinar a persone che non hanno partecipato attivamente, per la privacy, io non posso far vedere la faccia dei partecipanti attivi a quella lezione. 

Hello, is it possible to switch off the participants video in breakout rooms during a Zoom Webinar, but allow the panelists to use their video?  We will be running a webinar with breakout rooms but ideally do not want the audience to use their camers, only their microphones.  Thank you.

Does anyone know how many referral sources you can track with Zoom Events. With 'normal' Zoom Webinars,  source tracking allows you to see where your registrants are coming from. You can create unique source tracking links for each type of medium you use to invite attendees. You can add up to 50 source tracking links. The question is, how many source-tracking links can you have in Zoom EVENTS.

I keep getting webinar registration emails that i never opted in for. How do you stop people from registering you for webinars you didn't sign up for? They contain no unsubscribe buttons or report to spam and are AI related.  Super annoying........   

I want to host a webinar where the presentation and the speaker tiles are of the same size. While individual attendees can resize their views according to personal preference, I want this to be the uniform view for all attendees.But the existing templates do not allow the 2 tiles be of the same size. Can I create a custom layout on the production studio?

Hello Im holding a webinar for our members but i want to limit it so only our members can register for it. Is there a way to do so?

I currently have a Webinar 3000 license.  Does my backup also need this type of license, or can it be a Zoom workplace license?

We are having a webinar series soon. It will be over 4 days and 2 webinars a day. What is the best way to setup and have clients register? I'd rather the clients not register 8 times for the webinar. I can create a form on my website for the registration if that will help the process.

I paid $371 for Zoom webinar capability on May 5, 2025. Yet when I go into my account to set up a webinar, the only option I get is for me to buy yet another webinar capability. I'M REALLY TICKED ABOUT THIS. I've gone round and round with your sub-par chatbots, and I don't have a way to set up what I need and paid for. Can someone - a REAL, LIVE PERSON - help me, please?Melissa