Skip to main content
Explorer
RobertGemmell
Explorer
Sep 10, 2021 11:48 PM UTC
Question

How to record Zoom webinars in HD

I am trying to record my Zoom webinars in HD but cannot do so - for some reason the default is low resolution. 

 

The Zoom  live-chat does not understand my questions - can anyone help? 

 

I have a Zoom webinar and Pro package. 

 

Thanks

 

Robert 

      2 replies

      Rupert
      Partner
      Rupert
      Partner
      Sep 11, 2021 1:57 AM UTC

      Hi @RobertGemmell 

       

      You need to have "Group HD" enabled by Zoom on your account to have HD video.

       

      https://support.zoom.us/hc/en-us/articles/207347086-Group-HD

       

      Rupert

       

       

       

      Translate
      Explorer
      RobertGemmellAuthor
      Explorer
      Sep 11, 2021 5:37 AM UTC

      Looks like Zoom support is temporarily unavailable!! Oh well 

      Translate
      Terms & ConditionsAccessibility statement
      Copyright © Zoom Communications, Inc. All rights reserved.