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Explorer
Oct 19, 2021 9:28 AM UTC
Question

help on share screen

When I an recording a zoom call in meetings and webinars there and sharing my screen there is always a black screen that appears/ Why is that?

What does it take to not have the back screen interfere with my sharing presentation?

    3 replies

    Rupert
    Partner
    Partner
    Oct 19, 2021 11:17 AM UTC

    Hi @Tarita 

     

    Is the whole screen black - or are there just black boxes over some parts of the screen?

     

    If the latter, you may want to try un-checking "Show my Zoom Windows to other participants..." in your local Zoom settings, under Share Screen:

     

     

     

     

     

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    TaritaAuthor
    Explorer
    Oct 19, 2021 3:13 PM UTC

    @Rupert there are black boxes however what you suggested to uncheck is not an option for me to check but not sure why.

     

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    Rupert
    Partner
    Partner
    Oct 19, 2021 5:09 PM UTC

    Hi @Tarita 

     

    I would make sure you are fully up-to-date in Zoom:

     

    https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version

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