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Newcomer
May 31, 2024 11:54 PM UTC
Question

Help in retrieving my zoom recording with a double recording during the webinar

This account was in charge of recording a webinar, that happened yesterday, although the meeting started with a voice stating that it was recording, In the middle of the webinar, it prompted that the recording stopped, so l had to press record again. Now after the meeting, the recorded video that only appeared to my laptop was the second half of the meeting. I need help getting the first half of the webinar. 

 

Please email me here if you have a workaround: ***********

    3 replies

    Newcomer
    Jun 10, 2024 8:47 PM UTC

    We had the same thing happen on June 5th and are facing the same issue. @608130 please advise.

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    Newcomer
    Jun 10, 2024 8:53 PM UTC

    ad the same issue for May 1st.

     

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    CarlaA
    Employee
    Employee
    Jun 20, 2024 3:21 PM UTC

    Hi everyone! 

     

    Please review this article on finding/locating your recordings: How to find your recordings/ How to confirm your recordings' location

     

    Let me know if that helps! Thank you. 

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