Help! I cannot download registration list for my big event

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I was able to download the registration report for an event this week, but when I try to download the list of registrants for a different event we are hosting next week, no data is found. The only thing that shows up is the registration report I already have from the first event. Does anyone know how to fix this? It is urgent. Many thanks

Rupert

Partner

Hi @Ilfeax

If you are seeing your previously generated report, you are likely looking in your Report Queue.

To see a registration report for a different meeting, you will need to generate a new report at:

https://zoom.us/account/report/regmeeting

If you cannot see your meeting by date, try searching for it by Meeting ID. See below.

If your upcoming event is in fact a Webinar, please keep in mind the Webinar reports are separate at:

https://zoom.us/account/report/webinar

If neither option works, try Editing your actual event and check under Registrations there.

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DeniseLahat

Partner

Make sure you are in the date range. change the TO to next week after scheduled event

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