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Mbbigyu
Newcomer
Jun 11, 2024 11:52 AM UTC
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Follow-Up Email to Absentees Template

I am unable to locate the template for follow-up emails to absentees within the email settings. I am using Zoom Events license, Event is Virtual with multiple webinar sessions. Any help would be appreciated. 

lynn895Answer
Newcomer
Jun 12, 2024 2:33 AM UTC

Correct, you could export absentees to a CSV and email from your own email client. There is also a marketplace app, Salepager, that lets you emails absentees based on a template.

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Employee
KhatC
Employee
Jun 11, 2024 6:22 PM UTC

Hi @Mbbigyu! The follow-up absentees email is currently unavailable for Zoom Events/Sessions, however, engineering is aware of this ask and they'll be working on this for future enhancement. In the meantime, you can do the following options: 1) repurpose the invitation email for an absentee blast, export absentees via CSV in reporting and re-upload it as an invitation list; 2) use your email marketing system to trigger a follow-up to absentees; or 3) customize the "Recordings are Available" email template.

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Newcomer
lynn895Answer
Newcomer
Jun 12, 2024 2:33 AM UTC

Correct, you could export absentees to a CSV and email from your own email client. There is also a marketplace app, Salepager, that lets you emails absentees based on a template.

Translate
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