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Explorer
Sep 27, 2023 9:43 AM UTC
Question

Facebook group not showing in streaming list

I'm trying to add a zoom webinar stream to a new Facebook group, i've done this many times in the past but it's beena while. Everything is set up correctly, but when i go to stream to facebook group, there's only one group showing, which is an old group. 

I installed the zoom app in my new group and the zoom app posts on the group feed and I there's a button named "manage access" but when I click it, it just takes me to the main Facebook group feed here: https://www.facebook.com/groups/feed/#_=_

There is no way to manage the app to allow streaming access. 

I've launched an 8 day bootcamp and it's really important that we fix this today. 

 

Thanks

    6 replies

    Newcomer
    Nov 7, 2023 4:50 AM UTC

    Did you find a fix @mixmasters 

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    Explorer
    Nov 8, 2023 7:53 PM UTC

    I have the same problem...:(

    The name of the group of which I am an admin of, does not come up in the list of groups to which I can live stream to on Facebook. I have tried everything...please help....all the settings are in place on Zoom and on Facebook, but my group is not in the list... 😞

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    Partner
    Nov 8, 2023 8:31 PM UTC

    I am having the same problem as was one of my colleges

     

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    Community Manager
    Nov 8, 2023 8:48 PM UTC

    Hey @mixmasters @Petbrie @TonyDcanada please look into my reply within the discussion on "Can't live stream to FB groups.. Group doesn't show up" 

     

    I have suggested a couple of other discussion within the Community that have solutions that may resolve your issue. Hope this helps! 

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    Newcomer
    Nov 10, 2023 2:16 AM UTC

    This that wasn't a help or a solution.  can you please take another look

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    Community Manager
    Nov 13, 2023 8:51 PM UTC

    Hi @KallieTaraS @mixmasters @Petbrie @TonyDcanada I see that @CletaC was able to resolve this over in the discussion "Can't live stream to FB groups.. Group doesn't show up" 

     

    Checkout CletaC's reply to see if this resolves your issue! 🙂

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