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Explorer
Sep 29, 2022 9:41 PM UTC
Solved

Converting meeting to webinar

I mistakenly set up a meeting (and have 136 registrants so far) and want to convert it to a webinar.  I have the plan that gives me Webinar 500.  How can I convert the meeting to a webinar?

Thanks!

    Newcomer
    Aug 28, 2023 11:00 PM UTC

    Hi there,

     

    I'm Melissa Chimera at *********** and at 808-280-2669. (Please don't email me at ***********)

     

    I just purchased a Webinar monthly plan for *********** and I need to convert the meeting to webinar, but I am getting this

    but when I try to add registered user under WEBINAR plan settings (I already tried exiting and re-logging in as ***********) it says this

    7 replies

    ccameron
    Employee
    Employee
    Sep 29, 2022 9:48 PM UTC

    @bcoimbra,

     

    Step by step directions for the conversion from meeting to webinar is below:
    https://support.zoom.us/hc/en-us/articles/360042761551-Converting-meetings-and-webinars

     

    If this answers your question, please accept as solution.

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    bcoimbraAuthor
    Explorer
    Sep 29, 2022 10:30 PM UTC

    @ccameron,

    Thanks for your response.  I did follow those instructions but I did not see the option to 'convert to webinar' next to the start/end time area.

    Any further suggestions would be much appreciated.

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    ccameron
    Employee
    Employee
    Sep 29, 2022 10:41 PM UTC

    @bcoimbra,

     

    Do you have a screenshot you can share? Have you confirmed this meeting is not tied to your PMI (personal meeting ID)? Have you confirmed you have a webinar license assigned to you?

     

    I have attached a screenshot of where you should see this option in the web portal.

     

    If this answers your question, please accept as solution.

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    Newcomer
    Aug 28, 2023 11:29 PM UTC

     omg THANK YOU!!!

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