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Newcomer
Mar 21, 2022 10:26 AM UTC
Solved

Change settings for recording

Hi! I have recorded a webinar, but now I realise that the settings were "Record active speaker with shared screen" when I really wanted "Record gallery view with shared screen". Is there anyway to change this afterwards?

    Employee
    Mar 21, 2022 1:39 PM UTC

    @Liljewall Unfortunately there is no way to change this post the meeting being recorded. I apologize for the inconvenience. 

    If this answer helped solve your question/issue, please hit the "Accept as Solution" button below.

    3 replies

    Employee
    Mar 21, 2022 1:39 PM UTC

    @Liljewall Unfortunately there is no way to change this post the meeting being recorded. I apologize for the inconvenience. 

    If this answer helped solve your question/issue, please hit the "Accept as Solution" button below.

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    TamieN
    Participant
    Participant
    Mar 22, 2022 5:41 PM UTC

    Hi Lilijewall, 

    I have my settings changed so I get all the files just in case they want them for post event processing from my marketing team. 

    These are the different views I get:

    Go into Settings/Recording/Cloud Recording and select the different options.  Make sure to scroll down the page if you are going to use the file for post event processing to check the box:

    Optimize the recording for 3rd party video editor

     

     

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    Explorer
    Jun 4, 2022 10:36 AM UTC

    can i change recoding setting while cloud recoding? changed setting can apply at recoding webinar?

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