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Explorer
May 31, 2024 6:14 PM UTC
Solved

Cannot activate Breakout Rooms in Webinars

Hi there,

I am facing the issue that the "Breakout room - Webinar" option in the menu Admin -> Account Management -> Account Settings is not showing up, so there is no way to turn it on.
Any ideas?

    Frank_TBAnswer
    Partner
    May 31, 2024 6:20 PM UTC

    Hello,

     

    I don't believe you can use breakout rooms in a regular webinar. You must have a Zoom Events or Zoom Sessions license to use these special webinar breakout rooms.

     

    Prerequisites for managing webinar breakout rooms

     

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057838 

     

     

    Regards

    If my reply helped, don't forget to click the accept as solution button!

     

     

    2 replies

    Frank_TBAnswer
    Partner
    May 31, 2024 6:20 PM UTC

    Hello,

     

    I don't believe you can use breakout rooms in a regular webinar. You must have a Zoom Events or Zoom Sessions license to use these special webinar breakout rooms.

     

    Prerequisites for managing webinar breakout rooms

     

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057838 

     

     

    Regards

    If my reply helped, don't forget to click the accept as solution button!

     

     

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    Explorer
    May 31, 2024 7:29 PM UTC

    It was the license issue.

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