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Explorer
Feb 8, 2022 11:51 PM UTC
Solved

Can't find email template for a webinar registrant who cancels

can someone help me? I can't find one of the email templates I want to edit. For webinars. I can find all of the other ones in  Admin/Account Management/Webinar Settings.

 

But the email template for the message that goes to a webinar registrant who cancels is not in the list will all the other email templates. Can you help me find it? Thanks.

 

 

 

 

    VISOAAnswer
    Explorer
    Feb 9, 2022 4:18 AM UTC

    Thanks for letting me know. Now I can stop looking. And thanks for replying so fast. 

    2 replies

    YaBoiB
    Employee
    Employee
    Feb 9, 2022 2:23 AM UTC

    Hello,
    My name is Brandon. Thanks for joining the Zoom Community! The cancellation email for Zoom Webinar is a Zoom System-generated email and cannot be customized. 

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    VISOAAuthorAnswer
    Explorer
    Feb 9, 2022 4:18 AM UTC

    Thanks for letting me know. Now I can stop looking. And thanks for replying so fast. 

    Translate