Banners on Zoom Webinar

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Hi! I created a zoom webinar that originally had a banner image and then both the image and banner upload option disappeared from the branding section. Is anyone else having this problem that can help?

TamieNAnswer

Participant

You have to have your Admin if you are not one go into their settings.

Once that is enabled your banners and logos will reappear. They will be under the newer items on the branding tab.

Hope this helps!

Tamie

G

GTL1

Newcomer

Hi, I'm experiencing the same problem. Yesterday the banner and logo appeared on the registration page, and today both the banner and the logo have disappeared. Additionally, the options under branding to upload the banner and logo are no longer available. Is this a known issue, can someone help?

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TamieN

Participant

There is a new setting that has to be switched by an admin to get them back.

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IreneR

Newcomer

Hello! Can you give me more details on where I can find this option? I am an administrator and I can't find where to modify that option or how to find it in the configuration.

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GTL1

Newcomer

https://support.zoom.us/hc/en-us/articles/18816030990477-Release-notes-for-August-24-2023

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dkwon

Partner

I have the same issue. Seems like Zoom makes admin can control the banner and logo but this is insane. Every single webinar supposed to have their own banner. This is ridiculous. I found that the meeting registration still have that function!! Zoom should roll back this feature.

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TamieN

Participant

see the image above, needs to be swtiched on by an admin.

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ukrewer01

Explorer

Same thing has happened to us. I lost the ability to add logo or banner, but I can still modify themes, etc... Any reason why this would be happening?

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