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Newcomer
Jan 26, 2022 6:19 PM UTC
Question

Audio problem while using a video

When hosting a webinar, and attempting to show a video, the participants cannot hear the audio from the video, but I can hear it through my laptop. I assume I have some audio setting not properly selected. HELP!

    2 replies

    DeniseLahat
    Partner
    Partner
    Jan 26, 2022 6:38 PM UTC

    are you sharing using share screen\advanced\video (the video should be on your computer, not youtube,etc)

     

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    Newcomer
    Jun 3, 2022 2:05 PM UTC

    My YouTube video plays and I can hear on my computer  ,but no sound for the participants... I have checked the settings, and everything looks right, still no sound for participants 

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