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Explorer
Feb 8, 2022 4:51 AM UTC
Solved

Alternative host can download attendee reports and recording data?

Dear Zoom Experts,


I'm setting up Zoom Webinar for a mix on internal/external people.
Actually, me and my colleagues done some Zoom webinars that I set up, unfortunately only me could download the reporting data. So I'd like to know if there is the way to set up that "Alternative host " can access the cloud data and download them. If you know how to do this, please let me know. Thanks!

    RN11_2Answer
    Community Manager
    Jul 19, 2022 7:51 PM UTC

    Hi @masa3 because Alternative Host need to be Licensed and on the same account; according to our KB on Webinar reports can be accessed by a Webinar host, admin, or have a role that has access to usage reports 

     

    As an Admin/owner on the account, you can look into Using role management

    2 replies

    masa3Author
    Explorer
    Jun 9, 2022 6:26 AM UTC

    F.Y.I.

    "Alternative host " cannot download any reports as Registration, Attendee and more.

    I hope it'll help someone whom search for this issue.

    Translate
    RN11_2Answer
    Community Manager
    Jul 19, 2022 7:51 PM UTC

    Hi @masa3 because Alternative Host need to be Licensed and on the same account; according to our KB on Webinar reports can be accessed by a Webinar host, admin, or have a role that has access to usage reports 

     

    As an Admin/owner on the account, you can look into Using role management

    Translate