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Explorer
Mar 2, 2022 12:10 PM UTC
Solved

Adding Ticket Tracks to Zoom Events Conference

Hi. I'm new to Zoom Events and am currently setting up my first conference. Where do I add ticket tracks in the conference setup, as I can't add a session without it. Zoom support chat was unable to help. 

When I create a new ticket type, it tells me there are No Options, and when I try to add a session, there are no options either. Hopefully, someone can help! Thank you.

    SandpiperAnswer
    Newcomer
    Mar 2, 2022 6:19 PM UTC

    Under each session, there is a spot for tracks. If you don't have track listed already, try entering "All" (or any other title) and then hit enter. That will allow you to have a track and add the session. 

     

    4 replies

    gbbetts
    Explorer
    Explorer
    Mar 2, 2022 4:00 PM UTC

    This is a problem we've been facing as well. It seems like you can only add a track through uploading a csv. 

     

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    josieharAuthor
    Explorer
    Mar 3, 2022 7:24 AM UTC

    Thanks for your response! Glad to know I'm not the only one. However, I tried the solution below from Sandpiper and it worked thankfully. 

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    SandpiperAnswer
    Newcomer
    Mar 2, 2022 6:19 PM UTC

    Under each session, there is a spot for tracks. If you don't have track listed already, try entering "All" (or any other title) and then hit enter. That will allow you to have a track and add the session. 

     

    Translate
    josieharAuthor
    Explorer
    Mar 3, 2022 7:26 AM UTC

    Thank you Sandpiper! It hadn't occurred to me to hit enter... 🙄 I can now add tracks easily.

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