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Newcomer
Jun 7, 2024 4:07 PM UTC
Question

Acces to Webinar denied

I have a client who is reported as having registered but not paid, however our Paypal account has her payment. She didn't get a confirmation email with the link to join

    1 reply

    DeniseLahat
    Partner
    Partner
    Jun 8, 2024 8:00 PM UTC

    you can resend the attendee JOIN link. Did you check that she appears under MANAGE REGISTRANTS?

     

    Denise Lahat

    https://www.facebook.com/groups/zoomeventpros

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