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LucaPaleari
Explorer
Explorer
December 5, 2025
Question

ZVA and Manage Engine integration

Hi everyone.

 

I'm trying to setup the integration between AVZ and Manage Engine ServiceDesk Plus.

Based on the KB https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057946 I insert "itdesk" and select my region (EU).

 

I'm redirected to the auth page on Zoho but after the authentication process I land on an error page that says: 

 

Invalid Client
Client ID passed does not exist
 
Any idea?
Is the ServiceDeskPlus supported or do I miss something?
"itdesk" refers to other ManageEngine products?
 
Regards
Luca