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Hi there, When we're running webinars, we want to control when attendees can join  or be allowed in. Typically, our panelists join the webinar 15 mins before and share notes to prepare for the webinar before it starts. Some attendees join early and see this. It looks unprofessional. Therefore, how do I control when a attendee can access webinar? ThanksEd

Hello, I have a question regarding recording in gallery view. If I have a Zoom meeting with more than 30 people and I turn on gallery mode, but I want to specifically see a few people constantly on my screen, say 5, can I pin them? And if so, keep on seeing them and in my recording?  The reason why I am asking is that I know that the Gallery can only hold up to 25 people with a free account. So imagine if I have 30 people, and everyone has their webcam on, I pin 1 2 3, will I always see them in my recording in gallery mode and will number 4 - 30 be rotated amongst the other 22 'free spots'?  Thanks!  

Hi. Being new to video conferencing (Zoom), I'd like to know if there is a time limit on the Zoom site that lets me practice and experiment when I am the only one in the "meeting"? I'd like to make my mistakes "in private" until I get the hang of this technology.

Does anyone know what would cause a particular application to NOT show up in the list of open application to choose from in the Basic Screen Sharing window? To my knowledge any open application will show in the Basic tab as an option to choose from. To share that application only. In Windows 10, what might cause a single specific application to NOT show up in that list? It's a healthcare application. Is there some type of certificate that prevents it from being shared potentially?

I'm currently on a Pro Plan and is looking to host a meeting for 1500 attendees for one-time only. What would be the best way to do that? 

how do i get the avitar

Hi everyone, would it be possible to have a hotkey for the "lower all hands" function?As a host, I find it very inconvenient to search for the relevant item ... a key combination would be great!

Hi. Every time I use Zoom and try to sign into a meeting, it claims I have an error code 1132--that I must reset my password. I then reset it and get into the meeting--which is good. But that will happen again (that error message and needing to reset my passcode) the next time I try to logon to Zoom meetings--even though I've made an accurate note of my Zoom sign in password. What can I do to prevent this/stop this from happening?Thanks in advance for your help. --Librarian11111

We are hosting paid monthly webinars and have one scheduled tomorrow.  Several registrants are complaining they are not receiving the confirmation with link, and upon investigation of one it was found that they entered an incorrect email address.  Is there a way for the account owner/presenter to revise that email address so a confirmation can be re-sent to the attendee?

I have a Zoom Pro account and I want to host a simple, audio-only conference call. Not all participants will have access to the internet and some will be using a landline. Is there a way to create a meeting where participants call in using one of the access numbers and join a conference call? How do I host such a call using the app? Thanks in advance.

I'm trying to follow this article to configure our domain but I don't see that option. I'm the admin and even the owner can't see it.Was this functionality moved to another place? Thanks!

If an invite is sent with a basic license, and the user is later assigned a full license, will the previously scheduled meeting use the full license, or the basic one?  Just wondering if they need to generate a new meeting invite.

Hello,I have recently added the Large Meetings add-on to my account for having a session with more than 500. While it is successfully done, my account still shows a limit of 100. Why is this so? In my billing tab, I can see that I have a large meetings add-on available, but in my profile the capacity is still 100...Need to be sure if the normal meeting can accommodate more than 500 or will it cause a problem

Good morning, I would like to ask some information about the Zoom Webinar and Zoom Events products. Are the live transcripts generated by the system, which understands what is being said and writes it down? Can they be downloaded at the end of the webinar?Are webinar recordings saved in an online cloud, do they download automatically onto the organizer's device, or do you have to download them manually?Is there a certain amount of cloud space included in the plans or does it have to be purchased separately?Can one set up personalized registration and follow-up emails, with questionnaires and links?Are there post-webinar reports to download, e.g., on the number of registrants and the number of actual attendees with relevant contact information?Are live chat and instant surveys included in both plans?Do subscribers to a webinar need to download the Zoom app to participate?Thank you, Elena

We are an investment club consisting of 15 partners.  Our meetings rotate among partners' homes.  Can the club purchase one Pro license and have different partners host the meeting but use the same license for the club?

Hello. Is it possible for me to record a webinar,  share the recording at a later date and require that people register in order to see the recording? This way I do not have to do a live webinar every time I want to provide the content. I can simply share the webinar recording with people who have registered.

Hello... it's been a while since I joined, but I'm a Zoom beginner. TT If you know how to block private chatting between participants, please explain in detail. Help me...

Hi In gallery view, I am always in the upper lieft hand corner no matter if there are 5 participants or 100. This puts me in the top row, just to the left of the leader/administrator of the meeting. I am wondering if there is a setting that I inadverdently set to make this happen. Everyone else seems to be randomly placed and their placements float around in gallery view.Thanks! 

I have read 2 hours of your supposed help resources. all interpreter language info is for hearing to hearing spoken language interpreters. great. what about the deaf? zoom used to automatically include audio dial in numbers in the invite info. It did not today. is this going to continue? I looked and this may be because I was told it's illegal for you to force deaf people to pay for a pro account just to get access to basic free meetings plus the audio dial in number for the ASL interpreters. I have a VP that automatically connects me to an interpreter at no cost to you or I but it requires i input a phone number. so now that you stopped  charging me is that why suddenly the number isn't there? How do I get this number? My coworker also could not find the number. This wasted half our meeting and finally we  just typed back and forth. MUCH Better meeting with an ASL interpreter. Tried using your chat help and the bot has ZERO info on anything deaf or ASL or sign lang

Camera not working (black screen) after upgrade to 5.10.4. I have tried almost everything to solve this problem - no effect. Please could you say how can I  solve this or return to the previous version?  My laptop is Lenovo (if it matters), camera app on windows is working correctly.  

What does this mean? Thankyou

Hello!   I have changed my tariff to free version, however, I still get the emails with the invoice for the paid version ($17.99). I cannot pay the invoice since I am located in Russia. Could anyone help me with the billing issue?   Thanks a lot!   Anton

How to know the account number for free user?

We had a meeting where I signed in as the host to start the meeting. We had one designated co-host. All participants were muted upon the meeting starting and we removed the ability to allow participants to unmute themselves. If they were to comment the co-host would request them to unmute. One participant was requested to unmute to give a comment and when done was not able to mute themselves. As host, I was unable to mute that specific participant and neither was the co-host successful in muting that particular participant. The only thing that was different is that the participant signed in as the host right before the meeting began and signed me out although the meeting was still able to proceed with me as host and my co-host still there. Could that be the reason why that participant was unable to be muted by themself, host, or co-host? That participant at times uses that account to host the same meeting when it is their turn so it was not like they should not have access to the accou

Hi all. If I set up a meeting with registration, does the direct invitation link still work? If I share the invitation link (not the registration link) with someone, can the person attend the meeting without registration?