Skip to main content
Newcomer
Nov 19, 2021 2:37 PM UTC
Question

Zoom Phone SMS and Salesforce integration

I am interested in the Zoom Phone solution. I see that it integrates with Salesforce. Can SMS feature also integrate with Saleforce?

    5 replies

    BrandonS
    Partner
    Partner
    Nov 19, 2021 4:23 PM UTC

    I don’t think so.  Not out of the box, at least. You can read details about the integration here: https://support.zoom.us/hc/en-us/articles/205703209-Salesforce-integration

     

     

    Translate
    Newcomer
    Dec 2, 2021 8:08 PM UTC

    When this feature will be released ? Is that on road map

    Translate
    Employee
    Mar 24, 2022 12:36 PM UTC

    Hi @hdesai11 ,

     

    The SMS feature was released for Salesforce and you can read the SMS section in this article for more information https://support.zoom.us/hc/en-us/articles/4418794348813.

     

    Best regards,

    Translate
    Newcomer
    Feb 2, 2023 3:24 AM UTC

    Do you know if there is a way to save the SMS logs into a custom object in Salesforce? Was not able to find any information about it 

    Translate
    Newcomer
    Feb 5, 2023 10:22 PM UTC

    @BrandonS Hi Brandon. Just checking if you had any information on my question above. Thanks!

    Translate