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Explorer
May 3, 2024 7:55 PM UTC
Solved

Zoom Phone App on IPHONE

Hello,

 

When someone calls into my zoom via the app on my IPHONE - I can hear them but they cannot hear me. 

The vm come in and I can hear. The calls come in fine on my desk phone as well. 

 

Any suggestions to resolve. I really need the app to work on my IPHONE.

 

TY

    EliotAnswer
    Partner
    May 4, 2024 1:11 AM UTC

    hi n3stuart,

     

    on your iphone, go to settings, zoom and make sure microphone is enabled.

     

     

    Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

     

    thanks,  eliot

     

     

     

     

    3 replies

    EliotAnswer
    Partner
    May 4, 2024 1:11 AM UTC

    hi n3stuart,

     

    on your iphone, go to settings, zoom and make sure microphone is enabled.

     

     

    Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

     

    thanks,  eliot

     

     

     

     

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    N3StuartAuthor
    Explorer
    May 9, 2024 5:42 PM UTC

    Problem resolved! Thanks so much! nla

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    Partner
    Nov 7, 2024 3:40 PM UTC

    I have the same issue (When someone calls into my Zoom via the app on my iPhone - I can hear them, but they cannot hear me. ) This did not fix my issue. My microphone settings in my iPhone Zoom app are set to ON. 

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