Question
Zoom Phone API Session Owner
Hello! I need help understanding the access restrictions in Zoom's Phone SMS API.
First, I'd like to confirm if my inability to fetch SMS conversation details is because I'm not the session owner.
Second, even though I can't own these sessions, I'm an admin in the organization where the session owner belongs.
Why am I still unable to access these conversations despite having admin privileges?
{
"from": "2024-11-25",
"to": "2024-12-25",
"next_page_token": "",
"page_size": 30,
"sms_sessions": [
{
"participants": [
{
"owner": {
"type": "user",
"id": "garyId"
},
"is_session_owner": false,
"phone_number": "17372850233",
"display_name": "Gary"
},
{
"owner": {
"type": "user",
"id": "callumId"
},
"is_session_owner": true,
"phone_number": "17373046527",
"display_name": "Callum"
}
],
"session_id": "sessionID",
"last_access_time": "2024-12-24T16:59:50Z",
"session_type": "user"
},
]
}
Gary is the organization owner where Callum lives, and I'm still not being able to fetch session details using sessionID
Thank you for your help,
Fran
Fran