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Newcomer
Louisamoore
Newcomer
Oct 10, 2022 3:32 AM UTC
Question

Zoom Phone

Good Afternoon,

 

We have a zoom calling package with AU/NZ unlimited call package yet I'm unable to receive incoming calls,

 

Has anyone experience this ?

    2 replies

    FORE-Craig
    Expert
    FORE-Craig
    Expert
    Oct 10, 2022 1:42 PM UTC

    Hi @Louisamoore 

     

    Have you gone through the process of setting up the Company, choosing a phone number, setting up the Auto Receptionist, and User(s) like in the Getting Started Guide? 

     

    https://support.zoom.us/hc/en-us/articles/360001297663-Getting-started-with-Zoom-Phone-admin-

     

     

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      Explorer
      LM3
      Explorer
      Oct 11, 2022 12:27 AM UTC

      We're having the same issue I think it has something to do with the latest update but I have several unhappy clients and staff this morning!

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