Skip to main content
Explorer
Oct 15, 2023 10:58 AM UTC
Question

Zoom Desk /Poly vvx phone bootup

Hi Team, 

 

Can anyone explain me how zoom/Poly desk phone bootup process as - 

1. Once we only configure the MAC in zoom admin portal, how phone gets registered? 

2. How zoom finds the phone with MAC in network means using protocol and gets registered. ? 

3. In zero touch provision once poly vvx phone bootup does it send any traffic to zoom ? 

Can anyone explain me phone bootup process? Special for VVX and zoom phone ? 

 

 

3 replies

Explorer
Oct 16, 2023 6:07 PM UTC

Can anyone explain me how zoom/Poly desk phone bootup process? 

1. Once we only configure the MAC in zoom admin portal, how phone gets registered? 

2. How zoom finds the phone with MAC in network means using protocol and gets registered. ? 

3. In zero touch provision once poly vvx phone bootup does it send any traffic to zoom ? 

Can anyone explain me phone bootup process? Special for VVX and zoom phone ?

Translate
Explorer
Oct 19, 2023 10:46 AM UTC

@608130 #zoomphone #Deskphonepoly #poly , @Poly  @ZoomPhone 

 

. 

an anyone explain me how zoom/Poly desk phone bootup process? 

1. Once we only configure the MAC in zoom admin portal, how phone gets registered? 

2. How zoom finds the phone with MAC in network means using protocol and gets registered. ? 

3. In zero touch provision once poly vvx phone bootup does it send any traffic to zoom ? 

Can anyone explain me phone bootup process? Special for VVX and zoom phone ?

Translate
Explorer
Oct 21, 2023 6:17 PM UTC

Hello,

I'm looking for the same answer:
I declared my poly edge 20 phone on the Zoom web portal with its Mac address: xx:xx:xx:xx:xx:xx. On my users Lan switch, I created a specific vlan and assigned it to the phone. Subsequently, I created all the necessary flows as is the case for the zoom application to the zoom cloud servers. The phone retrieves an @IP17_2 but I cannot register it on the portal, it remains offline. I looked at the streams between the phone and Zoom no streams are visible on my firewall.
I need help with the process of starting and registering a phone to zoom.

Translate