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Explorer
Feb 2, 2024 4:36 PM UTC
Solved

Were did the "notify me when available" function go?

I am running Version: 5.17.2 (29988) of the Zoom desktop client and cannot for the life of me, figure out what happened to the  "notify me when available" function. I used to just right click on someone's name and would have the option to get a notification when they got off the phone. Please tell me this feature was not removed! It was so helpful and probably one of my most used functions!

I also noticed we are no longer able to "check for updates." How will we know we are running the latest version and how can we troubleshoot when we have issues? We used to check for updates whenever we had problems in our office and installing the latest updates would almost always resolve the problem. Now we cannot do that either. Not liking these new updates, Zoom! 

    EliotAnswer
    Partner
    Feb 2, 2024 7:44 PM UTC

    you can download the windows client at

    Download Center for Zoom Apps and Plugins | Zoom

     

    thanks,  eliot

    5 replies

    Partner
    Feb 2, 2024 6:19 PM UTC

    hi laura-t,

     

    please try the latest desktop client, version 5.17.7 as of 2/2/2024.  

     

    Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

     

    thanks,  eliot

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    Laura-TAuthor
    Explorer
    Feb 2, 2024 6:55 PM UTC

    Hi Eliot, I would love to update to the 5.17.7 version, but I also cannot see the "check for updates" option in my account settings anymore. How can I force Zoom to install the update? Thanks!

    Translate
    EliotAnswer
    Partner
    Feb 2, 2024 7:44 PM UTC

    you can download the windows client at

    Download Center for Zoom Apps and Plugins | Zoom

     

    thanks,  eliot

    Translate