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CC42
Newcomer
Jan 10, 2025 5:30 PM UTC
Solved

Voicemail from call queue on Yealink Phones

We use Yealink W56H. I have two locations and two call queues with members assigned. Are the users of the call queues able to check the queue voicemail on the physical phones or is the website the only option?

sparrow
sparrowAnswer
Partner
Jan 15, 2025 7:59 PM UTC

In the CQ and under policy, you'll have the voicemail access member list. If the user is given access rights? They can check it in multiple ways; Zoom app, physical phone (if they have), or receive via email.

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sparrow
Partner
sparrowAnswer
Partner
Jan 15, 2025 7:59 PM UTC

In the CQ and under policy, you'll have the voicemail access member list. If the user is given access rights? They can check it in multiple ways; Zoom app, physical phone (if they have), or receive via email.

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